Shipping | Returns


Domestic ground shipping is FREE.  International and overnight shipping is available for an additional charge.  Please note, for international shipments, we recommend using Fedex insured shipping.  Shahla Karimi is not responsible for international packages once they leave the US unless the insured shipping option is chosen.

Stock items are finished (stone setting, etc)  to order and shipped within 3-5 days.  Made-to-order items (indicated in the product description) are shipped within 5-7 days.  

Orders are shipped from New York, NY.



Quality guaranteed.  We want you to love your jewelry. 

Customizable and 14K gold items cannot be returned or exchanged but we can adjust the size of your piece / make changes at your request.  Returns for full refunds are accepted on stock items only (as indicated in the product description) so long as the return package is postmarked within 15 days of delivery.  Exchanges are accepted within 30 days of delivery.  

Customer is responsible for return shipping costs.  Please email for an RMA# - required for return.


Return Address:

Shahla Karimi Jewelry

C/O Au Showroom

48 W. 48th Street, Suite 706

New York, NY 10036