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Shipping | Returns


We ship worldwide.

All pieces are made to order in NYC and typically ship within 3 to 4 weeks of your purchase. In-stock pieces will ship within 3 to 5 business days of purchase. In either case, we will notify you with tracking information when your piece is about to ship. International, two-day, and overnight shipping is available for additional fees that will be calculated at the checkout. All orders require an adult signature for the package to be released. Please note that Shahla Karimi is not responsible for packages once they have left the facility.

Exchanges & Returns

Quality guaranteed. We want you to love your jewelry. Engagement rings and custom pieces are not eligible for exchange or return. We are able to offer exchanges on in stock pieces (with the exception of engagement rings) within 15 days of receipt. Since each piece is made-to-order of solid gold, we are only able to accept returns on defective pieces which must be reported within 5 days of receipt. Please email for an RMA# - required for return.

Return | Repair Address:

Shahla Karimi Jewelry

594 Broadway

Suite 1104

New York, NY 10012


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