Twisted Rope Band

Natural, mined diamonds are ethically sourced by our trusted vendors. All of our vendors have protocol in place to guarantee certification through the Kimberly Process, which regulates trade in rough diamonds to prevent the flow of conflict diamonds while helping to protect legitimate trade in rough diamonds.

Natural diamonds will come with GIA certification and cultivated diamonds will come with an IGI certification. Note: Some certificates may be digital copies only. For more information on certificates, visit our FAQ page.

Quality guaranteed, we want you to love your jewelry. Because each piece is made to order, we do not offer refunds. If you are not satisfied with your purchase, we offer store credit on fine jewelry up to $2,500 if the item is in brand-new, unworn condition, and in its original packaging. Engagement rings, custom pieces, engraved products and fine jewelry over $2,500 are not eligible for return, with no exceptions. Please note, sample sale items are final sale.

To initiate a return, please contact us within 14 days from the delivery date. Pieces that appear to be damaged must be reported within 5 days of receipt. Once your return is approved, you will receive a return label by email. The package must be scanned by UPS within 7 days of receiving the return label. Please note, insured shipping costs will be deducted from your final store credit value.

In order to accurately size your ring, we recommend visiting your local jeweler for an in-house sizing and using a ring sizer with a comparable width to the design you're interested in. Information regarding the width of our styles can be found in the details section above. For alternative sizing methods, we recommend ordering this ring sizer or referring to our ring size chart here.

If you are unhappy with the fit of your piece, we can adjust its size at your request. Ring resizing starts at $150+, and may increase depending on the piece. For more information view our full FAQ page.

Whether you're selecting a necklace, bracelet, or earrings, it's important to remember that fit can vary based on individual proportions. Use our Jewelry Sizing Guide to find your perfect fit. For any sizing related questions or to work with a designer, contact us at info@shahlakarimi.com.

All pieces are made to order and typically ship within 3 to 4 weeks of purchase (excluding weekends and holidays), unless otherwise noted in the product description. In-stock pieces will ship within 5 to 7 business days of purchase, as each piece undergoes a thorough cleaning before being sent out. International, two-day, and overnight shipping options are available for additional fees, which will be calculated at checkout. 

Please note that all orders require an adult signature upon delivery. Once your order is ready to ship, we will send tracking information and confirm that someone will be available to accept and sign for the package.